Your terms and conditions of use

MosaicMad will not sell, give, or release any of your private personal information to anyone. Your information will be used for MosaicMad to send updates, newsletters and for communication purposes only. Your privacy is very important to us and we will do everything in our power to keep your personal information private.

At MosaicMad we are totally committed to protecting your privacy. The purpose of these Terms and Conditions is to provide to you our practices in the collection, use and disclosure of personal information that is attained through the order process by use of our website.

Definitions:

Personal Information means the information about the individual such as name, age, home address, phone number, email address, business information, addresses, etc.

Privacy Officer means the individual designated and responsible for ensuring compliance with this privacy policy.

Accountability and Recourse:

MosaicMad is accountable for all personal information under its control and will ensure the inquiries, concerns, and complaints regarding such information receives prompt attention and that resolution is in a timely manner. The Privacy Officer is the designated party who is responsible for enforcing the privacy policy and any questions should be handled directly with them.

Purposes for Collection, Use and Disclosure:

Collection:

We only collect the personal client information from our users when that information is necessary in order to complete a transaction. When we request this private personal information from you such as your name, address, or email, we use technology that encrypts the data so it is impossible for anyone else to read it.

Use:

MosaicMad uses your personal information for the following purposes:

· to communicate with you;
· to develop and maintain our relationship with you; 
· to process any orders;
· to provide updates and status information such as billing information, emails, etc.; 
· to improve our products, services, and website as well as advise you about new products through emails or through the Newsletter that may be of interest to you (please contact the Privacy Officer to opt out at anytime or send an email requesting to opt-out); 
· to assist law enforcement, protect our business interests and our customers, and to meet requirements imposed by law. 

Disclosure:

MosaicMad will not sell, share, license, trade or rent your personal information to others except with your consent.

MosaicMad may disclose personal information to third parties engaged to assist us in providing product or services to you in order to complete a sales transaction between our site and them and you (as the customer). Our third-party payment processor is Payfast who use the highest level of SLL Encryption in processing your payment.

MosaicMad reserves the right to fully cooperate with officials in any investigation related to personal information or any unlawful activity.

Consent:

MosaicMad collects personal information about our customers and the recipient only when our customers voluntarily provide it. We shall rely on an implied consent when the purpose would be considered obvious to a reasonable person and the individual voluntarily provides the personal information for that purpose such as buying our product or for services. MosaicMad will not collect, use or disclose any personal information for any purpose other than that for which consent has been provided. We will only use or disclose to meet legal or regulatory requirements.

Cookies:

A cookie is a small file of information that a website creates when you visit it. These cookies can track how, when, website(s) visited, and they store that information.

MosaicMad only uses session cookies and will not persist data. This means that once you leave our website all cookie information is terminated after 24 hours.

Protection of Your Personal Information:

We make reasonable efforts to ensure your personal information is protected against loss and unauthorized access. Access to your information is restricted to a select few MosaicMad employees. In addition, MosaicMad utilizes generally accepted security techniques such as firewalls, access control features, and data encryption technology.

Retention:

We will retain personal information as long as is needed to meet legal and business requirements. When that requirement has been met, we will destroy and/or erase information.

Accuracy and Safeguards:

MosaicMad will make a reasonable effort to ensure that personal information for use and disclosure is accurate and complete. We will also ensure the documents and computers are secure and only accessible by authorized personnel.

Links to Other Sites:

This site may provide links to other Internet sites but that is for client convenience and for information purposes. We are not responsible for their content or their privacy policies.

Changes to this Privacy Statement:

MosaicMad reserves the right to modify this Privacy Statement at anytime without notice. The Privacy Statement posted on the website shall be deemed current and in effect.

Questions and Concerns:

We strive to make your experience easy, enjoyable, and hassle-free. Please feel free to contact us with any questions you may have on this matter.

You may contact us at:

E-mail: info@mosaicmad.com
Or call us at: +27 21 7076476